Inverness pool tiling, for Highland hotel and spa pools.

Keeping guest pools open when it matters

A hotel pool that shuts in the busiest weeks costs bookings and goodwill. Most hotel operators would rather the work happened in the quieter months, and we are happy to plan around that.

Spa pools, plunge pools and steam rooms often sit alongside the main pool. They see heat and chemicals all day, so their seating, edges and grout tend to need attention at the same time.

• Hotel and lodge pools
• Spa pools and plunge pools
• Steam rooms and spa seating
• Changing rooms and showers
• Private pools in Highland homes

How we handle a job this far north

We travel from Warrington, so we ask for photos and a short video first. They help us judge the likely scope and decide what to bring, though we still inspect before we price anything.

For the works, Dan and Jay stay in the area. If your pool is out along the Moray Firth or up a glen, tell us about road access and where materials can be stored.

Photos of the plant room access and the route from the car park to the pool hall are useful as well.

Matching tiles in an existing pool

Some guest pools have been patched several times with whatever tiles were to hand. If you have spare tiles from the original job, keep them, as they make a repair far less obvious. Where none survive, we will talk through the closest options before any tiles come up.

Cure time and the reopening date

Hotels often have bookings tied to the pool reopening, so it is worth knowing early that tiling work cannot be rushed at the end. Adhesive and grout need the cure time their manufacturer sets before the pool is filled and the water treatment restarts.

We build that into the programme from the first conversation and agree with whoever runs your plant how the refill will be handled.